consigliere
Consigliere / About

Counsel grounded in the operation.

Consigliere is the consulting practice of Ali Ghassani, working from Accra and Beirut, serving businesses across Africa and the Middle East. Our work connects business understanding, process improvement, and the systems people use every day.

Ali Ghassani

Ali Ghassani, founder of Consigliere

I care about what happens after a process is designed or a system goes live. Can people carry out their work confidently? Do the records reflect what actually happened? Can leadership see discrepancies and act without having to intervene in every detail?

That is why I start with consulting and business process mapping. I pay attention to how accounts and products are structured, how work passes between departments, and how controls and interfaces affect daily tasks. Those details should help the business operate reliably and make life easier for the people doing the work.

My aim is to help teams manage their normal workflows and familiar exceptions independently, while knowing when they need specialist support.

Connect with Ali on LinkedIn ↗

Quality management and process mapping

My work draws on experience in quality management, supported by certificates in process mapping and ISO 9001:2015 Foundation. This background informs how I review an operation: the information each process needs, the result it should produce, the people responsible, and the controls that support reliable work.

I use swimlane diagrams to map how tasks and responsibilities move between people and departments. Working through these maps with clients helps make handovers, dependencies and recurring difficulties visible, providing a practical basis for process improvement and system implementation.

During implementation, I also consider where errors or breakdowns could occur and what checks, permissions or exception routes are appropriate to the agreed scope.

Odoo partnership and certification

Consigliere is an Odoo partner and holds an Odoo 19 certification.

Odoo is our primary platform for implementation, supported by integrations and targeted custom development where needed.

Why Consigliere exists

We believe leaders should be able to rely on their businesses, and people should have what they need to do their work well.

Our mission

We help businesses build reliable operations by aligning people, processes, and technology—making everyday work easier, responsibilities clearer, and information trustworthy, so leaders can focus on direction and growth.

Our vision

Businesses that run reliably, where people work with confidence and leaders have the peace of mind to look ahead, without having to intervene in every detail.

Principles you should see in our work

Rigour with purpose

We apply sound practices and appropriate standards, judging the detail required by its effect on reliable results.

Independent counsel

We give honest advice, challenge choices that could compromise the result, and explain important trade-offs.

Care for people

We make daily work clearer, easier, and less prone to error through practical processes and usable tools.

Own the outcome

We take responsibility for our decisions and mistakes, explain consequential issues, and work to put them right.

Build lasting capability

We help people perform their responsibilities, handle familiar exceptions, and coordinate their work without unnecessary dependence on us.

Get in touch

If you want to improve how your business operates, tell me where things stand and what you would like to change.

Ali Ghassani

ali@itsconsigliere.com

+961 70 92 1001